Scheduled Maintenance Completed

Incident Report for OtherLevels

Resolved

Maintenance Window:
Up to 6 hours between 00:00 - 06:00 UTC, Wed, 19th Jun 2024

Start Time as PDT, EDT, AEST times:
- Tue, 18th Jun 2024 between 17:00 - 23:00 PDT (UTC-7 hours)
- Tue, 18th Jun 2024 between 20:00 - 02:00 EDT 19th Jun (UTC-4 hours)
- Wed, 19th Jun 2024 between 10:00 - 16:00 AEST (UTC+10 hours)

Description of Work
OtherLevels will be conducting important upgrades to our database during the maintenance window to improve performance and reliability.

Services Impacted
The following services will be intermittently unavailable during the maintenance window:
• OtherLevels dashboard
• All messaging
• All end user data processing (including but not limited to: events, tags and sessions)

We apologise for any inconvenience caused.
Posted Jun 19, 2024 - 02:30 UTC