Planned Maintenance Notification, 26th Jun 2024 00:00 - 04:00 UTC

Scheduled Maintenance Report for OtherLevels

Completed

The scheduled maintenance has been completed.
Posted Jun 26, 2024 - 03:15 UTC

Scheduled

Maintenance Window:
Up to 4 hours between 00:00 - 04:00 UTC, Wed, 26th Jun 2024

Start Time as PDT, EDT, AEST times:
- PDT Tue, 25th Jun 2024 between 17:00 - 21:00 (UTC-7 hours)
- EDT Tue, 25th Jun 2024 between 20:00 - 00:00 26th Jun (UTC-4 hours)
- AEST Wed, 26th Jun 2024 between 10:00 - 14:00 (UTC+10 hours)

Description of Work
OtherLevels will be conducting important upgrades to our databases during the maintenance window to improve performance and reliability.

Services Impacted
The following services will be intermittently unavailable during the maintenance window:
• OtherLevels dashboard
• All messaging (including but not limited to: SEP, scheduled, and recurring)
• All end user data processing (including but not limited to: events, tags, and sessions)
Posted Jun 26, 2024 - 00:03 UTC
This scheduled maintenance affected: Dashboard, Messaging, Data Processing, SDK Data processing, Insights, and API's.